Course 5.
Rapport & relationships Masterclass.

Suitable for new & existing Retailers.

This follow on course will give you the tools to use when trying to develop effective communications skills. That vital human element which will help you win more business.

Areas covered include:

1. Empathy
2. Trust.
3. Your non-verbal language.
4. Verbal language.
5. The psychology of sales success.

All Training course content is subject to copyright law and may be downloaded once.