Live chat mini courses

Live chat mini courses 2021-09-15T10:03:53+00:00

Wherever you are in the world, let’s talk!

A very warm welcome to the new Live Chat mini courses page.

All course content has been designed to accommodate you and your team’s individual and collective working hours.

Choose the ones which best fit your own business needs.

Courses are two hours in length and delivered in a live chat format.

Contact me now to book yours. 

THE SECRETS OF BRIDAL RETAIL:

Suitable for those new to the Industry.

Areas covered include:

How & why selling in Bridal Retail differs from regular retail.

What you can expect when you first open your new Bridal boutique.

Essential skills and techniques you will need to hit the ground running. 

Length of course: Two hours.

Investment cost: £199.00.

All course material will be provided prior to your training either by post or email to suit you. 


QUALIFYING CUSTOMERS:

Suitable for new and existing Bridal Retailers.

Areas covered include:

Questioning skills.

How to listen.

Interpreting wants and needs.

Leading an appointment.

Length of course: Two hours.

Investment cost: £199.00.

All course material will be provided prior to any training by email or post to suit you.

OVERCOMING OBJECTIONS:

Suitable for new and existing Bridal retailers.

Areas covered include:

What is an objection?

Why do customers raise them?

What are the most common objections in Bridal Retail?

How to overcome these and move on.

Length of course: Two hours.

Investment cost: £225.00.

All training material will be provided prior to your training, either by post or email.


RECOGNISING BUYING SIGNALS:

Suitable for new and existing Bridal Retailers:

Areas covered include:

What are buying signals?

The most common signals in Bridal Retail.

How to act upon buying signals.

Moving the appointment forward.

Length of course: Two hours.

Investment cost: £225.00.

All course material will be provided prior to your training either by post or email, to suit you.

OPENING THE SALE:

Suitable for new and existing Bridal Retailers.

Areas covered include:

Using natural, influential verbal and non verbal language.

Guiding the bride.

Managing the appointment.

The peak of happiness.

Length of course: Two hours.

Investment cost: £225.00

All course material will be provided prior to your training by post or email to suit you.

LEADING A TEAM:

Suitable for new and existing Bridal Retailers. 

Areas covered include:

Secrets of successful teamwork.

Maximising team and individual performance.

Effective time keeping.

Managing change.

Length of course: Two hours.

Investment cost: £225.00.

All course material will be provided prior to your training by post or email to suit you.